HEXLED Lighting FAQ – Installation, Warranty, and Support Guide

Not at all. Our standard hex LED ceiling light kits use a plug-and-play system, making installation simple and fast, even for beginners. Dimmable kits are hardwired to a wall switch, so plan on a licensed electrician for that connection. For step-by-step help, see our installation guide.

Absolutely. The hexagon layout offers wide light coverage, eliminating dark corners and giving your garage a futuristic, professional look. It’s ideal for garages, studios, or commercial spaces.

Yes, grid LED lighting is perfect for garages with low ceilings. Our modular hexagon lights are under 1.6 in (4 cm) thick and fit seamlessly under roller doors without interfering with garage functions.

Definitely. Many of our customers use this hexagon lighting gym setup to create a bold, energized atmosphere that enhances workouts and adds style.

Yes. Our smaller standard kits are plug-and-play, so you don’t need professional installation. The package includes mounting hardware and instructions, and you supply basic tools such as a drill and a ladder. Larger kits and all dimmable kits ship with hardwire cables, so have a licensed electrician make that connection.

No. Our hexagon lights are ultra-slim (under 1.6 in / 4 cm thick) and specifically designed for garage applications. They fit between the door tracks and ceiling with ease.

Each hexagon lighting kit includes premium aluminum LED light tubes, connectors, mounting accessories, an installation guide, and power cables (plug-in cords for smaller non-dimmable kits, hardwire cables for larger kits and all dimmable kits). Depending on the size selected, your kit will contain all necessary parts for installation.

Yes. You can install multiple kits side by side in the same pattern and color temperature to cover wider garages or retail displays, with each kit on its own power input. For a custom layout, contact us at info@hexledlighting.com.

Yes! We offer custom lighting design solutions tailored to your space. Whether you’re working with an irregular ceiling layout, need a larger installation, or want to integrate multiple sets, we can help. Simply send us your dimensions or sketches, and we provide free lighting design service with expert suggestions to match your vision.

Our LED honeycomb lights deliver exceptionally bright, shadow-free illumination that transforms your space. They run at 110 to 120 lumens per watt with CRI above 90, come in 3000K, 4000K, 5000K, or 6500K (chosen when you order), and have an ultra-thin profile, which makes them ideal for garages, gyms, and workshops.

Each standard tube is 17.5 in (44 cm) long, and Large series tubes are 22.5 in (57 cm). The profile is under 1.6 in (4 cm) thick, so the lights stay low on compact garage ceilings or workshop spaces. The overall size of each kit is listed on its product page.

Our hexagon LED lights use aircraft-grade aluminum housings and polycarbonate light covers. This ensures durability, longevity, and optimal heat dissipation.

Our LED hex lights run at 110 to 120 lumens per watt. The compact 3 Grid kit, for example, draws 96W and delivers 10,560 to 11,520 lumens, which keeps electricity costs low in garages and commercial setups.

Our standard hexagon lights are not dimmable. However, if you’re looking for lighting with adjustable brightness, check out our Dimmable Hex Lights Collection. Dimmable kits step between 30%, 60%, and 100% from a standard wall switch, are hardwired to that switch, and need to be chosen at purchase.

Each system is rated for 50,000+ hours under ideal conditions, so it can run for many years with minimal maintenance in residential and commercial spaces. If a single tube ever fails, it can be replaced on its own.

No. Our honeycomb lights are IP54 rated, which means they are protected against dust and water splashes. They are designed for indoor spaces such as garages, gyms, and shops, and are not intended for outdoor installation.

• Order Processing: 1–2 business days
• Transit Time: 5–9 business days after dispatch
• Tracking: We ship our products with reliable couriers such as UPS, DHL, Fedex to ensure smooth delivery. You’ll receive a tracking number as soon as your parcel ships.

Yes, we ship worldwide! Our LED hexagon lights are packaged securely to prevent damage, and we work with reliable couriers to ensure timely delivery.

Yes! Once your order is shipped, you’ll receive an email with a tracking link to monitor the status of your honeycomb lighting shipment.

Please contact us within 48 hours of receiving your package. We’ll help arrange a replacement for your damaged hex light garage kit.

If your order hasn’t been shipped yet, yes. Please reach out to our support team ASAP to update the delivery details.

Definitely. Once your order is placed, you’ll receive an instant confirmation email with your order summary and estimated delivery date.

Yes. Our white-light hexagon lights, including the Signature series, carry a 4-year warranty for residential use and a 2-year warranty for commercial use. RGB hexagon lights carry a 2-year residential and 1-year commercial warranty. The warranty covers defects in materials and workmanship under normal use.

Thanks to the independent driver in each LED tube, the rest of your hexagon lighting grid will stay illuminated. If the issue occurs within the warranty period, we’ll send a replacement for free. If the light is damaged by misuse or outside of warranty, you can purchase replacement parts directly from our Accessories section or contact us for support.

Note: Damage caused by improper installation or external force is not covered under warranty.

Yes, we offer step-by-step guides and video tutorials. Our team is happy to assist via email or live chat if you run into trouble during setup.

Yes! If a component fails outside the warranty period or is damaged due to external factors, you can easily purchase replacement parts from our Accessories section or contact us directly for assistance.